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Unlock Your Potential: Customer Excellence Academy

  • 2 day

Tackling churn

Learn how to identify the causes of churn and put in place effective strategies to retain your customers with our unique training course.

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  • 1 day

Up-sell & Cross-sell

The ‘Upsell and Cross-sell’ training course will teach you how to offer your customers additional and complementary products to increase sales and customer satisfaction.

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  • 2 days

Fundamentals of customer relations

Learn the essential CSM skills with this comprehensive training course.

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  • 4 hours

Successful training: the pillars

Learn how to create and run successful training courses with this unique course on the fundamentals of Customer Success Management.

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  • 3 hours

Customer Success Plan: Best practice and implementation

Learn how to set up a customer success plan to improve customer satisfaction with this unique training course.

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  • 2 days

Tackling churn

Learn how to identify the causes of churn and put in place effective strategies to retain your customers with our unique training course. conviction friendship say boy. Him mrs shy article smiling respect opinion excited.

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  • 2 days

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